These terms and conditions define the sale of products at the site www.eshop-mademoisellefelee.com. These conditions apply to the exclusion of all other conditions, including those applicable to in-store sales.


Article 1 - Prices


The prices of our products are indicated in Euros all taxes included. MademoiselleFelee.com reserves the right to change prices at any time. The products will be billed based on rates in effect at the time of order. The products remain the property of MademoiselleFelee.com until full payment.


Article 2 - Orders


Contractual information is presented in French and will be confirmed with the contractual information at the latest at the time of delivery. MademoiselleFelee.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order. MademoiselleFelee.com reserves the right to request supporting documents concerning the identity of the customer who placed the order: identity and bank statement justifying the purchase on the website MademoiselleFelee.com.Your orders are prepared on the Internet at address: MademoiselleFelee.com then shipped by mail from the address of the company's production Aurore Francois - Mademoiselle Felee headquartered in 74bis rue Jean Fraix Rezé 44400 - France


Article 3 - Validation


You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions. Unless proved otherwise, the data recorded by MademoiselleFelee.com constitute proof of all orders placed by its customers.


Article 4 - Shipping and delivery


Items ordered are shipped to the shipping address that you provided during the ordering process. Products are shipped within 48 hours after receipt of the order and its rules. In case of unusual delay, due to out of stock, for example, an email will be sent. You must notify the carrier and MademoiselleFelee.com all reserves on the delivered product (damaged or opened package ...) within 3 days of receipt of the product.


Article 5 - Payment


Payment for your purchases is made to order, by Credit card on our secure space, Paypal or by Check payable to Aurore Francois.


Article 6 - Satisfied or refunded


According to the law, you have 14 days from receipt to return the product that does not suit you. We will refund the shipping cost only if the return is a result of our error, on the basis of 3 € for France and Europa and 5 € for the rest of the world : for damaged or defective items or non-conforming. Otherwise, only the price of the products purchased will be refunded. Returns should be sent to the same address as the command. We will reimburse you, or exchange the products that do not match your order. These refunds will be made in less than one month, after receipt of the goods by us. Reimbursement will be made by Paypal, bank transfer or check sent to the customer who placed the order. No sending in against-refunding will be accepted, whatever the reason. Personalized items can not be returned or exchanged.


Article 7 - Customer Service


For any information or questions concerning the status of your order, our customer service is at your disposal at the following email address: contact@mademoisellefelee.com


Article 8 - Intellectual Property


All the texts, comments, illustrations and images reproduced on MademoiselleFelee.com site are reserved under copyright as well as intellectual property and for the world. Any other use constitutes infringement and is punishable under the Intellectual Property without prior authorization from Mademoiselle Felee. Any total or partial reproduction of this MademoiselleFelee.com is strictly prohibited.


Article 9 - Liability


The products are conform to the French legislation. The responsibility of MademoiselleFelee.com can't be engaged in case of non compliance with the legislation of the country where the goods are delivered. It is your responsibility to check with local authorities the possibilities of importation or use of the products you wish to order. The photographs and texts illustrating the products presented are not contractual. Consequently, the responsibility MademoiselleFelee.com can't be engaged in case of error in the illustrations and descriptions of products. MademoiselleFelee.com can't not be held liable for breach of contract in case of stock shortage or unavailability, force majeure, disruption or total or partial strike of postal services and means of transport or communications, flood, fire. MademoiselleFelee.com can't be liable for all damages because of this, operating loss, damage or expense. Hypertext links can refer to other sites than MademoiselleFelee.com site. MademoiselleFelee.com disclaims any responsibility in case the content of these sites would contravene the legal and regulatory provisions in force.


Article 10 - Disputes


This contract is subject to French law. The language of this contract is the French language. In case of dispute, the French courts will have jurisdiction.


Article 11 - Personal information


MademoiselleFelee.com undertakes not to disclose to third parties the information you provide. These are confidential. They will be used by its internal services for the processing of your order. Consequently, in accordance with the Data Protection Act L78-17 of 6 January 1978, you have a right of access, rectification and opposition to personal data. To do this, apply online or by mail, indicating your name and address.